There isn’t much good news from a giant recession, but there is some. It has been very inspiring to watch Kansas librarians work with citizens who need special help with benefits, job hunting and social services. Times are still tough but librarians are helping people more than ever.
After watching their colleagues for the past year, the State Library of Kansas staff is delighted to announce that they will be partnering with the Kansas Department of Labor to offer a very special webinar called Filing for Unemployment Insurance Online – Mystery Solved. This one-hour webinar will be offered in Wimba on Tuesday, June 8, from 2:00 to 3:00 PM. It will also be archived for those who cannot attend the real-time presentation.
Filing for Unemployment Insurance Online… Mystery Solved will be presented by Richard Prince Jr., Training Coordinator, Kansas Department of Labor Unemployment Insurance Contact Center.
This online presentation will provide librarians with essential information and specific guidelines for assisting patrons who are filing for unemployment insurance benefits online. This is an excellent opportunity for the Department of Labor and the State Library to assist Kansas library users in successfully navigating the online unemployment insurance application process. Librarians will learn to assist individuals in avoiding errors or delays in the filing of their unemployment application online. The webinar will also address frequently asked questions about the online process and filing of weekly claims. This presentation will include all of the screenshots of the online application process and a link to the online desk guide and video that can further assist in working with claimants/patrons.
Richard Prince has been a trainer and consultant for the State of Kansas for more than seven years. He is a frequent presenter at State and National conferences on Family Centered Systems of Care Guiding Principles. For the past several months, Richard has led the effort to train customer service representatives and supervisors at the Kansas Department of Labor in ways to better serve unemployed Kansans. He is a graduate of the University of Kansas and the University of Kansas School of Law. Richard enjoys volunteering in the Lawrence community whenever possible.
To view the Wimba login information for this program, please visit the DOL: Filing Unemployment Page on WebJunction Kansas at http://ks.webjunction.org/748
If you have any questions about this program, please call Shannon Roy at 785-296-2148 or send email to shanroy@kslib.info