I’m pleased to tell you the Kansas Library Express Courier service has been operational for more than six months; it’s running well and receiving accolades from across the state. What’s more, during the first five months of service the average library shipped materials at a cost of 83 cents per item and increased use by 30% over expectations.
The many testimonials to the of service included:
–The courier service has been working out great.
–We love the courier; it is the best.
As with any new venture, even one appreciated as much as this, there is the need to tweak things here and there. The NEKLS staff, with help from participants, has done an exemplary job. Some considerations though go beyond tweaking. To address those larger policy issues the State Library appointed a Kansas Library Express Policy Advisory Committee. The committee has completed its initial work and made recommendations to the State Library. The recommendations have been accepted and posted in the form of a fee schedule for July 2010-June 2011 at: http://kslibexpress.mykansaslibrary.org/about/courier-fee-schedule-july-2010-june-2011/
Many, many thanks to the Courier Task Force and the Policy Advisory Committee for all of their work in helping make the courier service a reality and for looking ahead to ensure excellent courier service into the future.